How To Help API Employees Advance Into Leadership Roles

Apr 03, 2024

Asians and Pacific Islanders are well-represented in U.S. corporations overall, but not in leadership positions.


The theme for API Heritage Month this year is “advancing leaders through opportunity.”


For Asian and Pacific Islander workers, heavy representation in the corporate workforce hasn’t translated into higher numbers of API corporate leaders. McKinsey found API representation drops substantially the higher you rise in a company, with women experiencing the greatest decrease. 


Here’s what companies can do to help API workers advance into leadership roles:


1. Increase representation

In a recent study by Momentive and AAPI Data, only 26% of Asian and Pacific Islander employees surveyed strongly agreed that “there are others like me in leadership positions at my workplace.” Only 26% strongly agreed they “have support to take on leadership opportunities at work.” For workers overall, including Black, Hispanic, and white employees, 41% said they had others “like me” in leadership positions and 43% reported having the support to take leadership roles.


When asked if they want to be “considered a leader at work,” only 29% of Asian and Pacific Islander employees strongly agree — not surprising, when you consider the lack of support for taking on leadership roles.


This gap in experience is especially pronounced for East and Southeast Asian employees. When McKinsey asked whether their company provides all employees with the mentorship and coaching they need to be successful, only 27% of East Asian employees and 32% of Southeast Asian employees agreed, compared to 44% for white employees.


Creating a culture of equity starts with support from the very top.


First, management must acknowledge the lack of representation for Asian and Pacific Islanders in leadership roles and have the courageous curiosity to delve into dismantling commonly held assumptions, such as the model minority myth. API employees themselves have diverse cultural, historical, and lived experiences, so leaders must commit to listening, and use both employee survey data and employee resource groups (or similar groups) to understand the individual needs of API employees.


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Employees at Robert Half International created five employee network groups, including APEX (Asian Professionals for Excellence), and since their inception, more than 50% of their over 6,000 U.S. employees have participated in events sponsored by these groups.


“We’re providing guidance and expertise toward professional development, leadership, and innovation — and ultimately diversifying our pipeline of talent,” says Katherine Spencer Lee, chief administrative officer at Robert Half. “As a company, we’re committed to helping these organizations continue to thrive, and we encourage teams to get involved as a way to connect with the community and expand their networks.”


Merck’s API resource group — the Asia Pacific Association (APA) — actively promotes mentoring for its members, 50% of whom are women. Part of Merck’s efforts focus on connecting the next generation of API leaders with senior staff who also identify as API.


Being able to connect with leaders who share their background is highly valued by participants. One Merck employee and APA member shares:


“I think it’s great an API-specific mentoring program exists — getting direct, applicable guidance from Asian leaders at all levels from the organization helps everyone involved. My fear with general mentorship is the challenges that Asian employees face may not be faced by those from other backgrounds and may cause a disconnect.”


2. Push for fair pay and promotions

For workers at the typical U.S. workplace, API women are less likely to feel that pay and promotions are fair. On average, API women still only earn 80 cents for every dollar that white, non-Hispanic men make, with larger pay gaps for specific ethnic API subgroups.


In a market study of part- and full-time employees from July of 2022, only 46% of Asian and Pacific Islander women said promotions practices were fair and 50% reported fair pay. 


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In a study by Harvard Business Review and UKG, only 51% of employers surveyed stated that they have pay equity programs in place. The study also found differences in perception of fair pay, with API women experiencing the greatest gap: 40% of white male employees believe their organizations have succeeded in achieving pay equity for all employee groups, while only 25% of white women, 23% of Black or African American women, and 16% of API women agree.


Employers can make a big difference.


At great workplaces, API women are having a much-improved experience, with a 58% increase in API women reporting fair pay and a 93% increase in reporting their job has meaning, according to a survey of 1 million employees.


What accounts for the stark difference between a typical workplace and a great workplace?


Great workplaces communicate the full value of their compensation, support managers in being a part of pay policy rollouts, work to build pay transparency across their organizations, and connect employees’ work to purpose and a company mission.


3. Focus on well-being

Managers must learn about the specific challenges that API employees navigate outside the workplace.


As owner of Sweet Mango Therapy Group, Christine R. Melendres, LCSW, specializes in supporting high-achieving young professional API women who struggle with anxiety to find clarity and reclaim self-worth.


“Asian and Pacific Islander communities have suffered great distress,” Melendres says. “They have been a target of a rise in racism and discrimination since the beginning of the COVID-19 pandemic. Because of overt racism and microaggressions, these incidents have had a notable effect on the Asian and Pacific Islander community’s mental health.”


One of the factors harming the well-being of API employees is a missing sense of belonging — and not just at work.


Four in five Asian and Pacific Islanders “don’t feel they truly belong in the United States” per a national survey of more than 5,000 U.S. residents. This insecurity has been underscored by violent mass shootings, such as the attack during the Lunar New Year in Monterey Park, California.


“Belonging in the workplace is an employee’s sense that their uniqueness is accepted and even treasured by their organization and colleagues,” says Tony Bond, chief diversity and innovation officer at Great Place To Work®. “Belonging is an accumulation of day-to-day experiences that enables a person to feel safe and bring their full, unique self to work.”


Identity and background are essential context for understanding the barriers employees face in the workplace.


Research from Great Place To Work found that young API mothers are 33% more susceptible to experiencing burnout compared to their white, male colleagues. The gap increases even further when workers are hourly versus salaried, revealing how different factors can combine to create worse outcomes for employees.


The solution? Be flexible and meet the individual employee where they are.


When managers acknowledge the current and generational trauma API employees and their families experience, they create psychological safety, one of the essential building blocks of trust in the workplace. One example of how to do this is to create culturally relevant spaces within the workplace for sharing stories and experience of API employees.


At Great Place To Work, an employee resource group called APIary offers a safe space for participants to explore and redefine the narratives that shape their experience in the workplace.


“As an executive leader in the business, I know first-hand this is crucial for developing leaders to reach their full potential at Great Place To Work,” says Erika Koh, EVP, global licensing and development and the executive co-sponsor of APIary.


“APIary members were given the autonomy to identify a gap in our current professional development programming and to bring in a licensed psychotherapist with similar lived experiences as an external resource, creating a space that helped the members to recontextualize the generational trauma into resiliency and promoting attention to self-care. The resulting focus on a thriving mindset strengthens them as a community and as individuals within and beyond the workplace.”


Addressing the opportunity gap

Great workplaces ensure that current and prospective employees — not just those within the API community — have full access to the pathways that lead to development, recognition, and promotion. When leaders understand how to support well-being, address the lack of representation in all levels of the organization, and close the API pay gap, API employees will have the conditions necessary to develop into the future leaders every business will need.


Survey your employees

Curious about what your employees need and expect in the workplace? Benchmark your employee experience using Great Place To Work Certification™.


Source:    https://www.greatplacetowork.com/resources/blog/how-to-help-api-employees-advance-into-leadership-roles


19 Apr, 2024
In the last couple of years AI took place, changing the way how HR works. In four years time, the HR functions and processes would be even more advanced. We believe in an increase of system efficiency, less human errors, and more time for HR professionals to focus on strategic tasks. With this article we explore how 2028 would look like with more prominence of automation and AI in HR processes. The Role of AI and Automation in Different HR Functions Below are five key HR functions that will be impacted by AI and automation. Let’s find out the different benefits of incorporating AI in HR. 1. Recruitment and Onboarding Recruitment and onboarding processes are already significantly impacted by AI and automation, and this trend is expected to continue and evolve in the future. Here are some changes we can expect: Automated resume screening: AI-powered applicant tracking systems (ATS) will scan resumes for keywords and qualifications, streamlining the initial screening process. Predictive analytics for candidate selection: AI algorithms will analyse large datasets of past hires and their performance to identify patterns and traits associated with success in specific roles. This will give recruiters an idea of which candidates will likely succeed in a given position. Chatbots for candidate interaction: AI-powered chatbots will handle routine queries from candidates, provide information about the company and job openings, and schedule interviews through conversational interfaces. Virtual Reality (VR) for onboarding: VR will create immersive onboarding experiences, allowing new hires to virtually explore the company culture, facilities, and workflows before their first day on the job. Personalised onboarding plans: AI algorithms can analyse new hire data, such as their skills, experience, and personality traits, to generate personalised and automated onboarding process. Automated training modules AI-powered Learning Management Systems (LMS) will deliver personalised training modules based on employees’ role, skills level, and learning progress. 2. Employee Engagement and Retention What if employees could use communication platforms and training methods based on their personal career goals, skills, and current abilities? This would foster engagement and help retain those employees in the long term. Predictive analytics can help spot attrition risks early, in this way organisations can take action to keep employees happy and reduce turnover. AI algorithms also help manage workloads, preventing burnout by keeping things balanced. Furthermore, employee engagement AI will play a major role in promoting organisational culture and diversity initiatives by analysing feedback data, and fostering an inclusive work environment conducive to engagement and retention. 3. Performance Management AI and automation revolutionise traditional approaches by offering transformative capabilities. These technologies enable organisations to implement real-time performance, monitor systems that analyse large sets of data to provide accurate insights into employee productivity, work quality, and goal adherence. In 2028, managers will be able to leverage AI algorithms to identify patterns and trends in data performance. It will allow more informed decisions regarding performance improvement and resource allocation. We can also expect personalised feedback system, enhancing motivation and engagement. The availability of automated performance evaluation processes will streamline administrative tasks, freeing HR managers' time to focus on coaching and development initiatives. 4. HR Administration What if HR managers can process and streamline in less than half of the time they are investing now? AI supports HR in automating routine administrative tasks such as payroll processing, benefits management, and time tracking. In the future, we’ll see AI-powered chatbots and virtual assistants providing immediate support to employees, answering queries, providing information on policies and procedures, and facilitating self-service options for tasks like leave requests and expense reimbursements. Additionally, AI-driven predictive analytics will help forecast future workforce needs and trends, allowing organisations to optimise staffing levels and talent acquisition efforts. 5. Learning and Development AI and automation are revolutionising learning and development (L&D) processes, offering personalised and efficient solutions. AI-driven platforms analyse data to identify individual employee learning preferences, strengths, and areas for improvement, providing customised learning courses. Personalised content includes engaging training modules, videos, and quizzes. AI algorithms track employee progress and performance in real time, providing instant feedback and recommendations for further learning opportunities. Automation streamlines administrative tasks associated with Learning and Development. such as scheduling training sessions, managing enrollment, and tracking compliance, Helping, Learning and Development professionals saving their time and focusing on more important tasks. Which Challenges HR Professionals Will Have to Consider? Despite the numerous benefits, integrating AI and machine learning in HR came with challenges. Concerns regarding data privacy and the risk of algorithmic bias continue to be central topics of discussion. Organisations have to carefully navigate these issues, ensuring transparency in their AI systems and continuously monitoring it. The Road Ahead As we look to the future, it’s clear that AI and automation will continue to play a pivotal role in shaping HR practices. We are expected to move towards improving the human element of HR, using technologies to facilitate more meaningful interactions and personalised experiences for employees. The integration of automation and AI into HR processes will fundamentally change the field, bringing about efficiencies and insights that were previously unimaginable. As these AI and HR automation trends continue to evolve, we are looking at an exciting time for HR. Source: https://talenteam.com/blog/automation-and-ai-in-hr-processes-a-2028-perspective/
19 Apr, 2024
It is easy to become frustrated or disheartened during a job search, particularly if you’ve been unemployed or job hunting for an extended period. However, it is important to try to remain positive throughout. Feeling positive will help motivate you to continue with your search. Also, your positive attitude will come across during interviews and networking opportunities, increasing your chances of making a strong first impression. Tips for Staying Positive During a Job Search Here are 12 tips for remaining upbeat and enthusiastic during your job search. 1. Get Organized Take time to get organized. Having everything you need for a job search ready will make the process much smoother. Have your resume and LinkedIn profile updated, gather some references you can use, get an interview outfit ready to wear, and put a plan for organizing your job search in place. If you haven't started job hunting yet, spend time getting set before you start. If you're in the middle of a job hunt, but not having much luck, set aside time to make sure your resume is updated and enticing to prospective employers, your LinkedIn profile is polished and professional , you're connected to the right people, and you have references ready to endorse your credentials. Review our 30 Days to Your Dream Job series to ensure you've covered the basics you need for an effective job search, and to break your search into manageable steps. 2. Create a Daily Job Search Routine If possible, treat your job search like a 9-5 job. For the time being, consider your job search as your full-time job. Wake up early, take a lunch break, and end your job search activities before dinner. Creating a regular routine and keeping your job search organized will keep you focused and motivated. Also, setting a start and end time to your job search forces you to stop thinking about your job search in the evenings, and spend time focusing on other important aspects of your life, like your friends and family. 3. Find Time to Not Think About Your Job Search It’s easy to have your job search always in the back of your mind. However, excessive worry about your job search only increases your stress and keeps you from enjoying other aspects of your life. Set aside time each day to forget about your job search and do something you enjoy, like going for a walk or to the gym (exercise is an important way to de-stress!) or going or a movie. 4. Focus on Your Positives When job searching , it is useful to make a list of your best qualities, skills, and accomplishments. This list will help you when crafting your cover letters and when practicing for an interview . Keep this list where you can see it, and review it regularly. Remembering what makes you a successful job candidate and a talented, unique person will help boost your confidence during the job search process. 5. Set Reasonable, Concrete Goals At the start of each week, make a list of specific, manageable goals that you would like to achieve. Perhaps you’d like to write five cover letters that week or go to three job fairs. By focusing on small, achievable goals, you will feel more accomplished throughout your job search. 6. Spend Some Time Networking in Person Even though you can successfully network online, nothing beats in-person networking. A cup of coffee with a former colleague, client, or friend may get you job leads that you wouldn't have otherwise known about. On a similar note, don't be shy about asking your friends and family for job search assistance . The more people who know you're seeking employment, the better your chances of getting hired quickly. 7. Volunteer Helping others is a good way to help you feel more purpose-driven. Find a volunteer organization that is related to your personal interests, or even to your career. Volunteer organizations also provide networking opportunities. The time you spend volunteering can bolster your resume and count as part of your job searching "work schedule." 8. Join (or Start) a Job Search Club Joining an organization of other job seekers will provide you with much-needed support. A job club can help you stay on top of your own job search, and may even provide you with job search tips and job leads. Look to networking sites , your local library, or your college career center for possible clubs. 9. Celebrate Small Victories It is easy to focus on the negative during a job search, such as the interview you didn’t land or the job you didn’t get. Instead, focus on even the smallest wins. Be proud of yourself for getting a phone interview , even if you don’t get asked for an in-person interview. Pat yourself on the back when you make a new LinkedIn connection or someone comments on your blog post. Celebrating the small wins will help you to focus on the positive. 10. Move On Quickly If you apply for a job or interview for a position, it is easy to become fixated on waiting for a reply from the employer. Yes, you should keep track of the jobs to which you apply, and you can contact the employer if you do not hear a response in a week or two. However, if you don't receive any response, or if you do not get the job, move on. Simply cross that job off of your list and focus on the next opportunity. 11. See Everything as an Opportunity It’s easy to become tired of writing cover letters, going to interviews, and networking . However, try to think of each activity as an opportunity that will only make you a better candidate. If you are interviewing for a job, you don’t think you want (or don’t think you will get), try to think of the interview as a chance to network and to work on your interview skills . Think of each cover letter as the chance to hone your writing and editing abilities. Simply thinking of tasks as opportunities rather than chores will put you in a positive mindset. 12. Focus on What You Can Control You can’t control whether or when an interviewer will call you back, or whether those networking contacts you emailed will provide you with any leads. If you feel yourself worrying about something that is out of your control, do something that you can control, such as writing and sending out a cover letter, or attending a networking event . By focusing on what you can do to help your job search, you will worry less about what is out of your hands. Even though it might seem like it's taking forever, once ready to start your new job it will be worth all the effort you put into getting hired, and the time you spent dealing with a difficult job search. Source: https://www.thebalancemoney.com/top-tips-for-staying-positive-while-job-searching-2062215
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